Relay services are available 24 hours a day, 365 days a year, with no limit
on the number or length of calls a user may make. In addition, Virginia Relay
Communications Assistants (CAs) have been specially trained to handle most
any type of Relay call. Our CAs do not participate in conversations for any
reason. They communicate the typed or spoken words exactly as given and by
law, maintain absolute confidentiality about all conversations. To ensure
equal access, CAs type everything they hear, including background noises
and voice intonations.
In an Emergency... Please remember to call 9-1-1 or the closest emergency
services center directly!
