Please note: all brochures are PDF files.
Virginia Relay (main brochure) – General information about Virginia Relay, overview of calling features and more. For a Spanish version click here.
Voice Carry-Over (VCO) – More detailed explanation of VCO, a calling feature for individuals who can speak clearly but have hearing loss significant enough to keep them from understanding what is being said over a standard telephone.
Speech-To-Speech (STS) and Hearing Carry-Over (HCO) – Information about HCO and STS for people with mild to severe speech disabilities.
STS – Details about STS, for people with mild to moderate speech disabilities.
CapTel – Overview of CapTel (captioned telephone) technology
Video Relay Service (VRS) – Information about one of our newest features, VRS, which allows sign language users to converse in their native language over the phone
Virginia Relay Text Messaging-(VRTM) --Only available in Virginia