To Make a Virginia Relay Call (Voice Users):

1. Dial 7-1-1 in Virginia or 1-800-828-1140 from outside of the state and follow the prompts.

2. Ask the Communications Assistant (CA) to dial the telephone number you wish to call.

3. Once the CA has connected you to the person you are calling, begin speaking as you would during a regular telephone conversation. The CA will type everything you say to the TTY user. (Remember to speak slowly and directly to the person you are calling, not to the CA.)

4. When you are finished speaking, say “Go Ahead.” The CA will then read/voice the typed words of the TTY user back to you.