This
feature is for people who can speak clearly, yet have hearing loss significant
enough to keep them from understanding what is being said over a standard
telephone. Using a specially designed telephone that also has a text screen,
the VCO user speaks directly to the person being called. In response, the
words of the person being called are typed by the Virginia Relay Communications
Assistant (CA), and the VCO user reads those words on the text screen of
the VCO phone. No typing by the VCO user is required.
Click here for step-by-step VCO instructions.
Two-Line VCO This feature allows Virginia
Relay VCO users with two telephone lines to use one line for speaking directly
to the person they are calling and the other line to receive the text of
that person’s conversation.
